Killay
Whilst our Killay branch was established in 1993, 2025 see's the transformation to our Customer Experience Hub, supporting our enhanced and tailored, responsive client services.
Following the changes to the Dawsons leadership team in April 2024, we continue to look to the future with our enhanced and tailored, responsive client services for 2025 and beyond.
Be assured as a local independent estate agent offering ‘All Things Property’, we remain fully committed to being a community-based business, keeping our clients' needs at the heart of everything we do.
At Dawsons, we have always embraced innovation, allowing us to stay ahead in an ever-evolving market. Whether through technology or our client-first ethos, we consistently push boundaries to provide the best possible service that sets us apart.
Our commitment to delivering a personal, client-focused experience remains our top priority.
A Natural Evolution
The shift from traditional branch operations to a more agile, digitally-supported approach reflects how our clients interact with us today. More people than ever are choosing to make contact online or by phone, and our new structure means we can be quicker, more coordinated, and more available, without compromising on service quality.
This evolution also allows our neighbouring branches in Sketty, Gorseinon, and Mumbles to now serve the wider Killay area directly, with our long serving, knowledgeable property consultants continuing to offer expert advice, market insights, and on-the-ground support.
Still Local, Still Dawsons
The Killay office remains an active, valued part of our business, it’s simply taken on a new focus that reflects how people prefer to connect with us today.
Whether you’re a new client, a long-standing customer, or simply looking for property advice, the team at our Customer Experience Hub is here for you every step of the way.
Dawsons. Evolving with purpose. Delivering with care.
Read our blog here to find out how the branch has evolved: The Killay Office Evolves into a Customer Experience Hub
Dawsons, an independently owned South Wales Estate Agency led by four local business partners, combines entrepreneurial spirit with a full suite of residential and commercial property services. As a multi-award-winning LOCAL agent, we specialise in property sales, lettings, block and property management, development land and new homes, auctions, and commercial property services. Our success stems from the diverse expertise and experience across our team. We are also proud to support landlord and agents throughout Wales with our separate training arm, Dawsons Training Wales.
Dawsons celebrated 30 years in business in 2021, building a legacy of excellence alongside a strong commitment to local community and charity support. Over the years, Dawsons has achieved numerous accolades, including Community Champion of the Year and Best Regional Agent at the Relocation Agent Network Awards in both 2023 and 2024, as well as Letting Agent of the Year at the Property Reporter Awards in 2024. Beyond delivering exceptional service, we actively support local schools, charities, and community initiatives, highlighting our dedication to making a positive impact. Looking ahead, 2025 marks our sixth consecutive DOUBLE GOLD achievement in Sales and Lettings in the Best Estate Agent Guide, reaffirming Dawsons as a ‘consistently exceptional’ agency at the heart of South Wales.